I went to the mall to get a tab book I'd been looking at. I've been trying to teach myself how to play a guitar. I walk past this kiosk and some girl stops me.
Her: Why don't you take care of your skin?
Me: What?
The question didn't make since. It was out of context. I was thinking about guitars, the mall and if a certain book store was still around. And here is this girl asking me why I don't take care of my skin. By the time I realized she was trying to sell me something she had grabbed my arm and led me around the other side of the kiosk. She then smeared this stuff on my arm and started talking. She just kept talking. Only occationally did she stop to ask me a question and as soon as I said anything she was off again talking ninty to nothing. She had an accent and she said that she was from Isreal. She then started talking about the Dead Sea. This stuff she was rubbing into my arm she claimed was made from the salt in the Dead Sea.
Her: This is good it comes from the Dead Sea.
Me: Whats so good about that? Its the Dead Sea everythings Dead there.
Her: No, it's because of the salt... blah blah blah.
Me: Yeah salt. Makes everything Dead, So why would I want to put something dead on my face. It's just Dead, thats not good.
Her: You are... how you say, you are making fun of me.
Me: Yep just busting your balls.
Her: What? Anyway....
And on she went, not understanding the euphinism she launched back into her lecture about skincare. After all this she puts this tiny bottle in my hand and explains that it's usually $70 and blah blah blah. She then (Without asking me if I wanted it) leads me by the hand over to the registar and ask me how I want to pay. I resist at first. She ask why and gives me this look that says, "you either don't understand what I've been telling you or you're a dumbass."
5 minutes later I'm walking away confused, holding a bottle of Dead Sea goop that I don't want and missing $30 that I did want.
As I walked away I asked myself, "What just happened?"
And the answer comes. She sarged me.
I had spent the night before in Barnes and Nobles reading a book by Seth Goddin, All Marketers are Liars. Goddin describes a trend in marketing is to tell an authentic story to the customer that matches a lie the customer tells himself. In the back of my mind I can hear Goddin describing perfectly what happened. She told me two stories. One about the Dead Sea. The other about her being Isreali. Then she led me where she wanted, asuming not asking if I wanted to go.
By the time I got to my car I had remembered Caldini in his book talking about how it felt when the boy scout sold him a chocholate bar he didn't want. It's like my brain keeps trying to make me feel better by referancing the expeirence to things I've read or heard about.
Now that I have this stuff I guess I have to use it, right? Otherwise it's just a waste.
And I keep thinking maybe it actually works and will make my skin more clear.
Yet every time I think that I can see Goddin with his bald little head smiling at me saying, "Sure Wes, Just keep telling yourself the story. Because it's the story after all that you bought, not the product."

